Shipping policy

Thank you for shopping with Amor Jewelry Collection. Below is everything you need to know about how your order gets to you.

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Processing Time (Not Shipping Time)

All orders are processed within 2-4 weeks.

This is the time needed to:
• Create/prepare your jewelry
• Package your order with care
• Prepare it for shipment

Business days do not include weekends or holidays.

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Shipping Time

After your order is processed, shipping typically takes:
• U.S. Orders: [3–7 business days]
• International Orders: [7–21 business days]

Shipping times are estimates provided by the carrier and are not guaranteed.

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Shipping Carriers

We ship through trusted carriers such as:
• USPS
• UPS
• FedEx

A tracking number will be emailed once your order ships.

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Incorrect Address Policy

Customers are responsible for entering the correct shipping address.

If an incorrect address is provided:
• We are not responsible for lost packages
• Reshipping requires a new shipping fee

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Lost, Stolen, or Delayed Packages

Once your package is handed to the carrier, it is no longer in our control.

We are not responsible for:
• Lost packages
• Stolen packages
• Delays caused by the carrier

If your tracking says “Delivered” but you did not receive it, please contact your local post office or carrier directly.

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Damaged Packages

If your item arrives damaged, you must email us within 48 hours of delivery with:
• Photos of the packaging
• Photos of the item

We will review and resolve the issue.

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International Shipping & Customs

International customers are responsible for:
• Customs fees
• Import taxes
• Duties required by their country

We are not responsible for delays caused by customs.

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Order Changes & Cancellations

Orders cannot be changed or canceled once they are placed because processing begins immediately.

Please double-check your order before completing checkout.

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For any shipping-related questions, please contact us at: Diamondreannbusiness79@gmail.com

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